Customer Journey Mapping: What Is It & How Does It Work?
by Frankie Karrer
8 Min Read
8 Min Read
If someone asked you, “What’s the goal of your marketing campaign,” would you have an answer? It’s easy to think that all marketing is aimed at improving your business. But how you improve your business changes based on the type of marketing you use.
Understanding performance marketing vs growth marketing, for example, can help ensure you are using the right marketing strategy to meet your business’s unique goals.
Performance marketing is a results-driven strategy where advertisers pay only for specific actions, such as clicks, leads, or sales, that their ads generate. This approach emphasizes measurable outcomes, allowing for real-time tracking and optimization to ensure maximum return on investment.
Performance marketing matters because it allows you to assess how your marketing dollars are being spent, then make informed decisions about which performance marketing channels provide the highest return on your investment.
Performance marketing can also be a smart choice for marketing teams with a tight budget. PPC advertisements, for example, only charge per click, and you can determine how much money to spend on these advertisements. This puts you in direct control of how many clicks you’re willing to pay for.
What marketing metrics should you look at while assessing your efforts? Here are a few KPIs to consider:
Implementing an effective performance marketing strategy is vital for the success of your campaign. Here are the three primary channels to consider using:
Growth marketing focuses on driving business growth by optimizing every stage of the sales funnel through continuous experimentation and data analysis. This approach aims to attract, engage, and retain customers by identifying and leveraging the most effective tactics at each funnel stage to maximize long-term value and revenue.
Growth marketing is all about improving your loyal customer base by providing the best marketing experience to leads and the best continual experience to your loyal customers. While you may not see an immediate return on investment, growth marketing can lead to long-term ‘growth’ in your business.
Keep in mind that it costs five times less money to maintain a current customer than to acquire a new customer. Growth marketing is just as focused on customer retention as it is on customer acquisition. With growth marketing, your focus is on providing value to current and potential customers so they want to work with your brand in the future.
Accurately tracking and evaluating the success of growth marketing efforts involves analyzing key metrics, including:
What types of initiatives should you take to strengthen your growth marketing strategy? Here are a few strategies to use that set growth marketing apart from performance marketing:
Not sure where to start? Take a look at these growth marketing channels.
Still trying to figure out the nuances of performance marketing vs growth marketing? You’re not alone! These two marketing strategies have some important overlaps. But some key differences make them distinct from one another. Let’s take a closer look:
As you consider the differences between performance and growth marketing, you may be thinking that you want to enjoy the benefits of both marketing strategies.
Well, you’re in luck—combining growth and performance marketing allows you to reap both short-term and long-term rewards, acquiring new leads while also nurturing the leads you already have.
To make this work, it’s often best to develop a growth marketing strategy first. Once you’ve decided how you plan to nurture your leads and have developed a list of content topics to address in the coming months, you can better envision where to collect leads to support those growth marketing efforts.
For example, consider a brand that sells protein bars. If the growth marketing strategy involves talking about wellness and feeling good in your body, then a good performance marketing strategy might include PPC ads aimed at people who attend yoga or self-identify as caring about wellness. Those PPC ads might be aimed at keywords like “wellness” or “health.”
If, on the other hand, the long-term growth marketing strategy was focused on using health food bars as an everyday carry item on hikes, then performance marketing efforts would be better off targeting hikers and outdoor enthusiasts.
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Here’s what you get with MNTN Performance TV:
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Brands rarely need to choose between performance marketing and growth marketing, because neither marketing solution works in a vacuum. Instead of stressing about performance marketing vs growth marketing with the intention of picking one over the other, it’s better to understand the difference between the two marketing strategies so you can develop a marketing plan that tackles both to diversify the types of leads you’re nurturing. Ultimately, this will help you scale your business and increase profits simultaneously.
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