Farmgirl Flowers

Performance Blossoms for Farmgirl Flowers with MNTN and Creative-as-a-Subscription™

Farmgirl Flowers is a female-founded ecommerce flower company that ships bouquets, vases, single variety arrangements, plants, and more to recipients across the U.S. Leading with the motto “you order, we pick, they’re happy” and wrapping each bouquet with their signature upcycled burlap sacks, Farmgirl Flowers strives to make every order “just as unique as the recipient.”

With a fresh take on the deep-rooted (pun intended) floral industry, Farmgirl Flowers wanted to push boundaries on the advertising front, as well. They’d seen success on traditional digital channels like paid social media and paid search, but they were excited to try something new. Connected TV’s (CTV) performance-first capabilities — like precision audience targeting and detailed reporting — made the channel a natural new addition to Farmgirl Flowers’ marketing mix. To support in launching CTV, they were looking for an easy-to-use advertising platform that would help them to reach new and existing audiences, while capitalizing on major seasonal moments like Mother’s Day. MNTN Performance TV plus Creative-as-a-Subscription™ (CaaS) proved to be just what Farmgirl Flowers needed to produce meaningful, long-term performance.

Partnering with MNTN has been instrumental in ensuring our CTV prospecting and retargeting efforts are creative, aligned with our brand, and strategized effectively. Performance TV’s ease of use allowed us to get up and running quickly, while MNTN’s comprehensive audience targeting enabled us to be precise with who we serve ads to. The cherry on top is CaaS, which has been an internal Farmgirl fave. Having a consistent stream of top notch advertisements (and a team to help create and strategize) has given us the flexibility to change our messaging as needed and present high quality video content to the viewer.

Kayla Saturday
Senior Manager, Digital and Operational Projects, Farmgirl Flowers


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YoY Increase in Q2 Conversion Rate

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Spike in Revenue Around Mother’s Day 2023

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Total Estimated Savings on Ad Creative Development

Objective

Increase New and Existing Business While Capitalizing on Key Seasonal Events

The floral industry is a year-round business driven primarily by key seasonal moments. In preparation for one of their busiest times of year — spring, which includes their biggest revenue-producing holiday, Mother’s Day — Farmgirl Flowers wanted to ensure the strongest performance possible via a comprehensive, full-funnel CTV advertising strategy. Partnering with MNTN, Farmgirl Flowers successfully used CTV to efficiently reach new customers, while reengaging with existing customers to increase lifetime value.


Solutions

Prospecting, Retargeting, CaaS

Focused on growing both new and existing business, Farmgirl Flowers ran prospecting and retargeting CTV campaigns concurrently. MNTN’s ease of use enabled multiple stakeholders to painlessly set up and run both types of campaigns.

To address their new business growth goals, Farmgirl Flowers used Performance TV prospecting. Wanting to be as efficient as possible, they applied learnings from other digital channels to inform their CTV prospecting efforts. Using MNTN’s unique audience suite — which gave them access to thousands of specialized segments — they targeted audiences that aligned with those that had converted via paid social media campaigns, including shoppers who were in-market for fresh flowers or who had recently purchased from competitors, and viewers with interests like home decor and interior design.

Farmgirl Flowers leaned on Performance TV retargeting to encourage consumers down the funnel. To re-engage with those who were already familiar with their brand but hadn’t converted, they retargeted people who had viewed one or more pages on their website in addition to previous purchasers.

As a way to boost their marketing team’s efficiency even further, Farmgirl Flowers added MNTN’s CaaS to their CTV strategy. Powered by QuickFrame, CaaS is a first-of-its-kind solution that streamlines the creative process by combining media buying and ad production for better performance. CaaS gives advertisers a steady stream of performance-optimized CTV ads. This consistent supply of unique ad creative was a big level up for Farmgirl Flowers.

Because their offerings change with the seasons and various holidays/events, they needed to easily shift their messaging and promotions. In collaboration with their dedicated CaaS team, Farmgirl Flowers developed a variety of beautiful, cheery advertisements with real imagery of bouquets being assembled. Each advertisement highlighted their value propositions and called out any seasonal sales, without feeling overly promotional.

All of these ads were built at no additional cost beyond what Farmgirl Flowers paid in media, allowing them to save thousands of dollars in creative development alone. The production team at QuickFrame estimated that most brands would have spent $27k on each set of advertisements to produce similar creative assets in-house. Having completed seven CaaS projects with MNTN thus far, Farmgirl Flowers has totaled $189k in estimated savings.

 


The Results

Meaningful Full-Funnel Performance Growth

Farmgirl Flowers has been happy with their decision to partner with MNTN, thanks to an easy-to-use platform, which allowed multiple stakeholders to efficiently run campaigns and track performance in real-time. The results they’ve experienced since launching with MNTN are impressive.

When analyzing data from spring 2023, Farmgirl Flowers’ growth story is clear. Both revenue and return on advertising spend (ROAS) increased monthly. On top of this, the flower company experienced a whopping 171% spike in revenue around Mother’s Day 2023.

But the results didn’t stop there — when comparing Q2 2023 to Q2 2022, Farmgirl Flowers’ performance improved year-over-year (YoY). With support from MNTN’s constant product enhancements and dynamic campaign optimizations, their Q2 conversion rate increased by 26% YoY. These results were encouraging not only because of the obvious business growth, but also because they highlighted that Farmgirl Flowers was reaching the right audiences — those that were engaged and took action after seeing an ad.

Farmgirl Flowers was pleased with CaaS, as well. Since their offerings change with the seasons and accompanying events/holidays, the flower company loved that they had access to a wide variety of fresh creative assets that they could swap out as needed. The cost savings CaaS afforded (approximately $189k) has allowed them to have a steady stream of relevant ad creative while keeping all aspects of their CTV efforts in-house.

Performance TV and CaaS are now integral pieces of Farmgirl Flowers’ advertising strategy with their CTV campaigns running as evergreen efforts throughout the year. As the flower company moves forward, they will continue to use MNTN to connect with engaged audiences and produce meaningful full-funnel performance.

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